To request Repeat Prescriptions Online you must register for initial approval by the practice.
To register you need to request a registration letter from reception at the practice and follow the instructions. You will only need to do this once and then the process will be straightforward.
All repeat prescriptions will be available after 12 noon on the second working day after your request is received e.g. requests on Friday will be available on Tuesday after 12.00 noon.
If you are on regular medication you will receive a re-order form attached to your prescription. Please use it to request your repeat prescriptions. You may bring, send or post your prescription re-order from to the Surgery. You may also ask a friend or neighbour to hand it in for you. Please provide a stamped addressed envelope if you would like your prescription posted.
To assist the surgery, it would be useful if you could:
- Plan ahead for your medication requirements, especially over holiday periods.
- Use the repeat prescription order form or register for online ordering.
- Do not wait until your medication is low – request a new prescription a week before your medication will run out.
- Try to request all your medicines at one time. Please mark your form clearly against the medications which you are requesting.
Special Requests By Patients
Non-repeat medication referred to in the surgery as special requests are not automatically issued. If your request has been declined you may require seeing your doctor to further discuss your request.
The doctors will review your medication regularly, which may involve changes to your tablets, in accordance with current health board policies. Please be reassured that this will not affect your treatment. Patients on repeat medication will also be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.